Now Hiring - Healthcare Sales Support Assistant - CenterWell Raleigh/Durham NC in Raleigh, NC

Humana’s Primary Care Organization is one of the largest and fastest growing value-based and senior-focused primary care providers in the country, operating over 200 centers across eight states under two brands: CenterWell & Conviva. Operating as a payer-agnostic, wholly owned subsidiary of Humana, our centers put the unique needs of seniors at the center of everything we do. Our clinics offer a team-based care model, where our physicians lead a multi-disciplinary care team supporting patient’s physical, emotional, and social wellness.
The Sales Support Assistant is part of our Field Sales team, committed to introducing community partners and seniors themselves to the value our primary care centers offer with the objective of procuring new patients.

Responsibilities

The Sales Support Assistant is responsible for working closely with the field sales team, primary care center leadership, the health plan broker relationship manager and others, cross-functionally, to support overall prospect and patient engagement in the market. This includes both B2B and B2C channels.

The Sales Support Assistant’s responsibilities include:

• Support field sales team in efficient and effective execution of events
• Develop and maintain calendar of sales events in market
• Utilizing CRM (Salesforce) to provide administrative support, including lead entry, tracking, and event attendance and satisfaction
• Ensure all programs and activities adhere to compliance guidelines/CMS regulations
• Attend and facilitate activities as time allows
• Occasional evening and weekend work may be required as business needs dictate

Required Qualifications

• 2-4 years experience in event/activity management, sales support or marketing, focusing on the senior population
• Customer service oriented with the ability to work well under pressure
• Strong attention to detail and accuracy, excellent organizational skills with ability to prioritize, coordinate and simultaneously maintain multiple projects with a high level of quality, productivity and communication

Preferred Qualifications

• Bilingual English/Spanish

Additional Information

Scheduled Weekly Hours

40